My Services

Operations

Office Management

  • Maintaining an organised workspace.

  • Managing office equipment and technology

  • Office supply procurement and inventory management

  • Record keeping and document management

  • Employee onboarding and HR support

  • IT support and coordination

  • Implementing office policies and procedures

  • Posting job adverts

  • Managing applications

  • Organising interviews & tasks

  • End-to-end onboarding

  • Managing leavers

  • HR support

Recruitment & Onboarding

Event Organisation

  • Event planning and conceptualisation

  • Venue selection and negotiation

  • Budgeting and financial management

  • Vendor sourcing, negotiation, and management

  • Registration and attendee management

  • Event promotion and marketing

  • On-site event coordination and management

  • Follow-up and attendee engagement strategies

Documents & Templates

  • Creation and editing

  • Organisation and categorizations

  • Sharing and collaboration

  • Formatting

Administration

Finance Operations & Invoicing

  • Invoice processing and approval workflows

  • Invoice tracking and status monitoring

  • Payment scheduling and reminders

  • Receipt reconciliation

  • Invoice matching with purchase orders and receipts

  • Managing recurring invoices and subscriptions

  • Budget tracking

Customer Service

  • Handling customer inquiries and requests

  • Resolving customer complaints and issues

  • Conducting customer satisfaction surveys & reporting

  • Managing customer communications via email, chat, or social media

  • Monitoring customer service metrics and performance against service level agreements

  • Implementing improvements based on customer feedback and trends

Executive Assistance

  • Calendar management

  • Meeting organisation

  • Reservations

  • Travel coordination

Data Entry

  • Data input and updating

  • Transcription from audio or handwritten notes

  • Organising and categorising data

  • Data cleaning and formatting

  • Database management and GDPR cleanses

  • Spreadsheet creation and maintenance

  • Generating reports and summaries

Marketing

Website Management

  • Website content updates and maintenance

  • Website performance monitoring and analytics

  • Security monitoring and updates

  • Content creation and management

  • Social media integration

  • Managing user accounts and permissions

Social Media Management

  • Content creation and curation

  • Profile setup and optimization

  • Scheduling and publishing posts

  • Audience engagement and community management

  • Monitoring and responding to comments and messages

  • Analytics and performance tracking

  • Competitor analysis

  • Influencer outreach and collaboration

  • Managing social media contests and promotions

  • Cross-platform integration and management

  • Reporting and insights generation

Email Marketing

  • Email campaign strategy development

  • Mailing list management and segmentation

  • Designing email templates

  • Writing and editing email content

  • Scheduling and sending emails

  • Monitoring email deliverability and open rates

  • Tracking click-through rates and conversions

  • Analytics and performance reporting

  • Automating email workflows

  • Compliance with email marketing laws (e.g., GDPR)

  • Handling unsubscribes and bounce management

Podcast Management

  • Podcast planning

  • Guest outreach and coordination

  • Scheduling and recording sessions

  • Managing post-production process & editing

  • Creating show notes and episode descriptions

  • Designing podcast artwork and promotional graphics

  • Uploading episodes to hosting platforms

  • Distributing to podcast directories (e.g. Apple/Spotify)

  • Marketing and promotion of episodes

  • Social media management for the podcast

  • Audience engagement and feedback management

  • Performance analytics and reporting